Just the entire process was easy. We lucked out with weather and we had a pool ready to go- construction done in 3 days.
The Crew was great! I feel like I made friends that 3 days because I was here watching and talking to folks and they were.....you couldn’t have asked for a better crew. They were great.
Now we angled your pool....we didn’t run it parallel to the house so what did you think of that angling of the pools?
I think it turned out great... you come out of the steps from the back porch, walk out and its right here. I can see it from the family room and the kitchen so the angle and where the view is - is just awesome. We can look out and enjoy it and not even be out here. It’s terrific.
Thanks Luxury Pools!!
First, I want to say how absolutely impressed I was yesterday. They came in with a mission and a schedule and made it happen. The placement was perfect, the filter was perfect, and the even let Alan and myself make some slight placement changes without hesitation. Everyone was professional and very courteous to both of us. I also want to make a mention of Kevin, that guy is amazing! He knows exactly what to do and how to manage the crew. I wish I had someone like Kevin in my company. Thank you for a very enjoyable experience.
PS- Thanks for taking care of the pump too. You guys definitely know how to go above and beyond.
PS - Jarrett is top notch!!
PS- Matthew, Thanks for coming out walking us through our first pool closing. Pretty simple process so we feel good that we can take care of it from here.
Just wanted to send a note to say thank you very much for sending the tabbed owners manual and also a big thank you for the very nice pool towels! Nice touch of class and very much appreciated! We're loving the pool and hope you have a great week!
Thank you! I apologize for the confusion. Chris is here and he has some wonderful ideas that I am so excited about. I can't want for you to see your design go from paper to the real thing. I couldn't be more pleased. Again, my thanks.
Everyone great to work with.
Everyone very cooperative.
I would recommend Luxury Pools of Columbus. Would be happy to show our installation to any of your future potential customers.
Looks like the crack is between the last two threads of the pipe. Looks like a fitting defect but who knows. Thanks for the quick repair!!
They did a really nice job on the pool. They left me some of the sealing materials so I'll make sure to reseal it in a few years.
We hope this email finds you well. Lance and I are very happy about the look of our new pool and were hoping to schedule a time with you to get together 'to go through the operation' of the pool and work toward getting it opened. Afternoons are best for us, but if you let us know a few times that work for you, we will make it work.
This will be helpful. I put all 4 gallons of shock in and I am keeping the filter running on boost. I can see the pool shock is working already.
I will let you know how the scale remover works.
By the way, I am very impressed and thankful for your customer service. Very impressive that the owner takes the time to talk to your customers!